Hi @SanderMarechal ,
Do mean that what does Dynamics 365 CE license include?
It includes these:
Dynamics 365 for Sales (Formerly Dynamics CRM Online)
Enable your salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster. Use Dynamics 365 for Sales to:
- Keep track of your accounts and contacts
- Nurture your sales from lead to order
- Create sales collateral
It also lets you create marketing lists and campaigns, and follow service cases associated with specific accounts or opportunities.
Dynamics 365 for Customer Service (Formerly Dynamics CRM Online)
Build great customer relationships by focusing on optimum customer satisfaction with the Customer Service apps. Customer Service provides many features and tools that organizations can use to manage the services they provide to customers.
Dynamics 365 for Field Service
Helps your team deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set mobile workers up for success when they’re onsite with customers fixing issues.
Dynamics 365 for Project Service Automation (PSA)
Helps your organization efficiently track, manage, and deliver project-based services, from the initial sale all the way to invoicing.
Dynamics 365 for Marketing
A marketing-automation application that helps turn prospects into business relationships. The app is: easy to use, works seamlessly with Dynamics 365 for Sales, and has built-in business intelligence.
Actually, these kind of issue about dynamics license, I more suggest you post in dynamics forum.
Best regards,
