I have created some bots on Teams to be used internally.
Previously I have shared the bot with the link generated and it worked well, until today I found when clicking into the link, there's an alert saying "this app couldn't be found or the orgnization doesn't allow it to be used" (maybe not extacly what it is in English as my app is in my own language". In the meanwhile, the bot is still functioning if someone has installed it before.
I checked with my organization IT and they said nothing's got turned off at administrator level.
I have colleague who had the same issue with me. We both had trial license on web - but expired. However we built our end product on Teams not on the web. Would this be the reason?
But is Power virtual agent on Teams free as long as we have Microsoft 365 licence?
Anyone who had the similar issue or anyone who knows what's going on in such cases?
Links in bot responses (such as email addresses etc.) still don't work for me.. Any ideas how to resolve it?
I confirm this is working now. Thanks for the resolution.
Thank you for the team and updating the status!
Yes, it works now!
I confirm the resolution. Thank you so much
This issue has been resolved by the Microsoft Teams team as of 2:20 pm PST. Please let us know if this is still occurring for you. Apologies for any inconvenience. Thanks!
I started a case with Microsoft to analyze the current situation, this Friday they will tell me the progress.
Good Afternoon,
Has anyone heard an update on this issue? We have four bots for our organization and none of them are working currently either?
Pessoal, estou com o mesmo problema desde ontem...
Raise a support request and got a response.
They are aware of the issue already "We see that the same behavior is reported by other users also. We have collaborated with our Product Team and notified with the same and they are investigating on this issue currently."
If I received an update that they resolved my chatbot ID, I will also post it here so you can try yours.
same here
It was working last Monday
Tuesday someone wants to access it for our Internal use and the error shows
"The app may not exist, or your organization may have disallowed you from using it"
The channel Security settings are set to my organization already
Tried Teams via browser and client but same error
Michael E. Gernaey
2
Super User 2025 Season 1