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Cannot share Copilot to other member of the organization on Teams

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Posted on by 6

Hi everyone,

I tried to share my chatbot to other member of my organization on Microsoft Teams using the option "Copy link" in order to allow them to communicate with the bot on Teams whithout a licence.

 

Sometimes they cannot add the bot to their teams as it says "The app cannot be found".

On the other hand, when they successfully add the chatbot to their teams and ask it some questions (the answers to this questions must be found on the sharepoint link given to the bot), it doesn't know the answer and trigger the topic "escalation".

They have the same result even if I upload the file on dataverse instead of using a sharepoint link.

 

Despite that, I can communicate to the bot either on teams and on copilot studio and it always gave me back correct answers.

 

Do you know how to properly share the bot to other people in order to allow them to interact with the chatbot on Microsoft Teams without making them collaborators on copilot studio?

 

Thanks in advance

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  • Suggested answer
    Robu1 Profile Picture
    Robu1 965 on at
    Cannot share Copilot to other member of the organization on Teams
    Hi @sof3,
     
    To allow users to interact with the chatbot on Microsoft Teams without making them collaborators in Copilot Studio:
    You can grant users permission to only chat with the copilot without giving them authoring permissions.
    Consider selecting “No authentication” if you want anyone to chat with your copilot.
     
     
    Kindly accept this solution if it resolves your issue.
     
    Thanks
     
     
    Cheers,
     
    Robu1
     
     

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