web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio - Topic Creation & Management / error when trying to s...
Copilot Studio - Topic Creation & Management
Answered

error when trying to send email via 'Send an email notification (V3)'

(0) ShareShare
ReportReport
Posted on by CU12011942-0 4
I am trying to get a copilot to send an email via 'Send an email notification (V3)' action. However I keep getting the following error.
"Error Message: The connector 'Mail' returned an HTTP error with code 401. Error Code: ConnectorRequestFailure Conversation Id:...'
 
I suspect it may be a permissions issue, but I cannot find any information on this error.
Categories:
General
I have the same question (0)
  • Verified answer
    Artur Stepniak Profile Picture
    Artur Stepniak 1,528 Super User 2025 Season 2 on at
    error when trying to send email via 'Send an email notification (V3)'
    Hello,
     
    it's a permission issue, please check if you can use the connector within PA flow. If yes, then you can overcome this by using a flow to send a notification.
     
    In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.
     
    Best regards,
     
    Artur Stepniak
    Interested in GenAI? Visit my site!
  • CU12011942-0 Profile Picture
    CU12011942-0 4 on at
    error when trying to send email via 'Send an email notification (V3)'
    Thanks Artur, testing as a Power Automate flow helped me discover that using the Send email V3 was the issue. V2 worked a treat for me.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Chiara Carbone – Community Spotlight

We are honored to recognize Chiara Carbone as our Community Spotlight for November…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Copilot Studio

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 411 Super User 2025 Season 2

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 299 Super User 2025 Season 2

#3
CU15090955-0 Profile Picture

CU15090955-0 46

Last 30 days Overall leaderboard

Featured topics

Product updates

Microsoft Power Platform Community release plans