Power Platform Community Forum Thread Details

Hi,

We have been experiencing a file uploading issue for two weeks and it started suddenly. I am from a local team that use power apps product. I am not working in the Admin centre in our organisation.

We have a Power Apps and allows users to upload file in the attachment tab. This file uploading function keep popping up error message when users upload files: 'Siteurl cannot be null or empty. Please ensure valid SharePoint site is configured or contact your administrator.' The users sometimes can upload successfully (rarely) and this success seems doesn't depends on specific user or specific time or specific changes we made to fix it. Thus, the problem seems to be intermittent. However, the issue happens to all the users except for me. I can always upoad files successfully. Given that my access includes system customiser, which is more than the other users. I am not very sure if this is the reason. But we are unable to give all the users access of system customiser.

Me and our Power Platform Admin centre has discussed this issue. From the information the Admin centre provided, when a user upload files, there is a folder created automatically in SharePoint side and the files are saved in the folder. The Admin centre has checked that the folders are created successfully everytime when the users try to upload files. But still we got the error mentioned above. Our Admin centre suspect it's an intergation problem between Power Apps and SharePoint, but they have no clue how to resolve it.

I have attached the error message and when the error happen to this post. Has anyone come across this issue or experienced something similar? I’d really appreciate any suggestions or assistance.

Categories:

Error handling