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How to store Complete conversation history ?

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Posted on by Sohom Rik

Hi ! I am developing a Co-pilot and one of my requirement is to Store Complete conversation with Co-pilot . Can anyone help me out on this ? How can I achieve this ?

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Sohom Rik 49 on at

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Re: How to store Complete conversation history ?

I'd like to incorporate a co-pilot feature on a website, similar to what you might see on a homepage for customer assistance. Could you please provide detailed steps on how to implement the logic for capturing conversations?
theMac on at

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Re: How to store Complete conversation history ?

Ideas?
theMac on at

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Re: How to store Complete conversation history ?

the site where my cp is published (I can't test elsewhere passage of variable during canvas creation)
It's a public website (our technical forum).
adilei on at

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Re: How to store Complete conversation history ?

What is this hostname - forum.pixsys.net ?
theMac on at

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Re: How to store Complete conversation history ?

I suppose it try to extract the token string from
... value: { DirectLineToken: token } ...
and this breaks all...
adilei on at

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Re: How to store Complete conversation history ?

Look for errors in dev tools
theMac on at

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Re: How to store Complete conversation history ?

no error, blank canvas
Browser inspector tells me "Uncaught ReferenceError: conversationInfo is not defined at <anonymous>:1:1"
adilei on at

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Re: How to store Complete conversation history ?

Now I understand what you're trying to do... your comment on the other thread did not have context 🙂

What error are you getting?
theMac on at

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Re: How to store Complete conversation history ?

Argh if I add token information on bot start it fails...
I add it here, is it right?

const store = window.WebChat.createStore( {}, ({ dispatch }) => next => action => { if (action.type === "DIRECT_LINE/CONNECT_FULFILLED") { dispatch({ meta: { method: "keyboard", }, payload: { activity: { channelData: { postBack: true, }, //Web Chat will show the 'Greeting' System Topic message which has a trigger-phrase 'hello' name: 'startConversation', type: "event", value: { DirectLineToken: token } }, }, type: "DIRECT_LINE/POST_ACTIVITY", }); } return next(action); } );
adilei on at

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Re: How to store Complete conversation history ?

See if this helps: Solved: Re: I want to retrieve user bot conversations usin... - Power Platform Community (microsoft.com)