Trial Error

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Posted on by CU09100753-0

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Hello, today I got new bug.

At first, one application was shared to user and he show me this error.

But user have Dynamics 365 Team Members, we gave him additional trial and an error gone.

But now I copy another application for testing, and got this error.

There all my licenses.
What is that? There is some microsoft update?

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Power Apps Pro Dev & ISV

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cchannon 4,702 Moderator on at

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Yes, when your Trial period expires, this is the error message that is expected (https://learn.microsoft.com/en-us/power-apps/maker/signup-for-powerapps#what-happens-when-my-trial-expires).

None of the data or configuration is removed, but you will need to purchase real licenses for your users if you want to continue past the trial period.

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CU09100753-0 170 on at

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Dear friend, read more carefully, users have a license.
I generally have a license for a developer.

This is some kind of bug and I am trying to figure out how to fix it so that 500 users have normal access to the applications

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cchannon 4,702 Moderator on at

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Your screenshot does not show what those 500 have.

You are only showing the total allocations per license type, so it is impossible for us to tell which licenses intersect.

If you are saying the users seeing this error have BOTH Trial and Developer, then I would recommend taking away the Trial license from them so they only have Developer, which would make it simpler to track down the root issue here.

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CU09100753-0 170 on at

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The main problem that we don't using trial, but after publishing new app version we see this error.

of course, I can provide a trial and for time it helps. I have now rolled back all updates for today and it works too. But this is not a solution, just a temporary measure to keep the company running.

Waiting for answer from Microsoft support)

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