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6I’ve created an agent using Microsoft Copilot Studio and am currently facing multiple issues:
1. Accessing the Agent via Direct Line API
I’m trying to access the agent using Direct Line Bot Framework APIs, but it’s not working as expected. The API connection is either failing or not responding correctly.
2. Error When Accessing via API (with SharePoint connected)
When the SharePoint knowledge base is connected and I try accessing the bot via API, I receive the following error:
Sorry, something unexpected happened. We’re looking into it.
Error code: IntegratedAuthenticationNotSupportedInChannel
Conversation ID: 4OhY5TWQbtccdfsxsTV88ir0x-in
Time (UTC): 6/10/2025 1:31:38 PM
3. SharePoint Knowledge Integration and Teams Deployment
I’ve connected the agent to a SharePoint site for knowledge and deployed it on Microsoft Teams.
When other users try to interact with the bot in Teams, they are prompted to connect their SharePoint access. It appears that the bot functionality is tied to the user’s SharePoint permissions. Is this expected behavior?
1. Accessing the Agent via Direct Line API
I’m trying to access the agent using Direct Line Bot Framework APIs, but it’s not working as expected. The API connection is either failing or not responding correctly.
2. Error When Accessing via API (with SharePoint connected)
When the SharePoint knowledge base is connected and I try accessing the bot via API, I receive the following error:
Sorry, something unexpected happened. We’re looking into it.
Error code: IntegratedAuthenticationNotSupportedInChannel
Conversation ID: 4OhY5TWQbtccdfsxsTV88ir0x-in
Time (UTC): 6/10/2025 1:31:38 PM
3. SharePoint Knowledge Integration and Teams Deployment
I’ve connected the agent to a SharePoint site for knowledge and deployed it on Microsoft Teams.
When other users try to interact with the bot in Teams, they are prompted to connect their SharePoint access. It appears that the bot functionality is tied to the user’s SharePoint permissions. Is this expected behavior?
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