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Power Platform Community / Forums / Power Apps / PowerAppss message "Th...
Power Apps
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PowerAppss message "This application is not opened normally"

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Posted on by 4

This occurs only one iPhone.

Tried reinstall, update iOS, rebuild app.

captured.png

I translated below:

This application is not opened normally.

This application was not installed normally. Please try once more.

Session ID: xxxx

 

Any ideas? Thanks.

Categories:
  • v-yutliu-msft Profile Picture
    Microsoft Employee on at

    Hi @fujitatakesh ,

    Do you mean that you could not open the app in your ios mobile phone?

    I suggest you:

    1)check whether you could open this app in your computer (more suggest use browser to open)

    2)update powerapps to the latest version

    3)clear powerapps cache

    4)check whether you are in a good condition of network

    5) exit and reopen this app

    6)try other mobile devices

     

    What's more, please check whether your device meet requirements:

    https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/limits-and-config

     

    If the problem still exists, I suggest you open a ticket here:
    https://powerapps.microsoft.com/en-us/support/pro/ticket/

     

     

    Best regards,

     

  • fujitatakesh Profile Picture
    4 on at

    Tahnk you replying.

     

    I didn't do #3.

    3)clear powerapps cache

    I tryed Uninstall/reinstall apps.

     

    Could you tell me how to do it?

    Thanks.

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