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Power Platform Community / Forums / Copilot Studio / ** Trying to get Copil...
Copilot Studio
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** Trying to get Copilot Studio, won't accept my company email (gmail account) **

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Posted on by CU23100035-0 2
 
I am trying to get access to Copilot Studio for a project for my company (Michael Rogers Consulting LLC or Illinois). When I put in my email, I am not allowed to use it because it says my email is a personal email. This is my company email and we use Google Suite and Gmail.
 
I do have an Office 365 license my company pays for as well.
 
We need access to Copilot Studio for a large agent project we are working on for a big client.
 
Please advise!
 
-m. rogers 
 
Michael Rogers
Development Engineer/Computational Scientist/Recognized AI Expert/Master BB
(MRC) Michael Rogers Consulting LLC
"Practical Business Solutions using Technology"
ph: 815-262-7804    web: http://www.mrc-tech.net  repairs: http://mrcelectronics.net
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  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,592 Super User 2025 Season 1 on at
    Hi Rogers,
     
    Ensure that your company’s email domain is set up as a custom domain in Office 365 or Microsoft 365, rather than relying on Gmail for authentication. This will allow Microsoft to recognize your email as a business account.
     
    Suggest you to contact Microsoft Support directly to resolve the conflict between your Gmail-based company email and Office 365 services.
     
    Thanks.

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