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An existing AI Builder Form Processing model stopped working correctly

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Posted on by 2

Hello,

I built few AI Builder models using Form Processing around 2 months ago, it is not working as expected since last 3 weeks.

Implementation Detail:

1. I built a model using AI Builder Form Processing about 2 months ago to read PDF invoices
(Model was capturing individual column data Like: Material Description, Unit Price, Quantity etc.in separate column)

2. It was working fine and I was able to read the data and use it in Power Automate.

3. But it suddenly stopped working since 3 weeks though I'm using the same invoices which I used earlier to train the model.

4. It is randomly selecting 2 or 3 rows instead of how it was able to read all of the 12-13 rows in an invoice.

5. I tried retraining the models but still, it is not able to capture the data as it was able to capture before.

6. Lastly, I even tried creating a new model from scratch but it is not working as before.

Has someone faced similar issue? Please help.

Thank you in advance,
Pooja

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  • JoeF-MSFT Profile Picture
    JoeF-MSFT on at
    Re: An existing AI Builder Form Processing model stopped working correctly

    Hi @Anonymous,

     

    Thanks for letting us know about this. I've sent you a private message to have a look at this together. 

  • Re: An existing AI Builder Form Processing model stopped working correctly

    The same thing just happened to me and I can't seem to fix it! Did you end up resolving the issue?

     

    Thanks,

    Tate

  • pooja_pallavi Profile Picture
    pooja_pallavi 2 on at
    Re: An existing AI Builder Form Processing model stopped working correctly

    Not yet.

  • Re: An existing AI Builder Form Processing model stopped working correctly

    Hi @pooja_pallavi 

     

    Did you get any feedback from @JoeF-MSFT around this issue?

  • JoeF-MSFT Profile Picture
    JoeF-MSFT on at
    Re: An existing AI Builder Form Processing model stopped working correctly

    Hi @pooja_pallavi,

     

    Thanks for posting the question. I've sent you a private message to get more information to help investigate this issue. 

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