I'm working on a chatbot in Copilot studio that's deployed in "Teams and Microsoft 365 Copilot" channel. I turn on the 365 Copilot availability. Still, for some users the 365 environment within Teams doesn't work. For others it does work, without any apparent reason why.
For context, the app works in Teams chat for everyone - it's just the M365 Copilot tab that's problematic. In the earlier iteration of the app this whole issue didn't appear at all - but I'm not sure when it started to occur, so I can't link it with some of the changes I've made.
When it doesn't work one of 2 things happen:
1. They get stuck in a infinite loading screen.
2. The app loads, but after few minutes it disappears on its own.
Question: Is this a known bug? Is there a solution to it?

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