App stopped working, refresh you browser

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Posted on by Senjuu

Hello,

I am having an issue where on of our users tries to connect to app via sharepoint online and he is getting an issue

"App stopped working, refresh your browser"

I was already trying to clear cache and cookies, reset browser settings (MS Edge), using another browser (Chrome), adding powerapps sites to allowed sites in cookies and site data tab in Edge. Also tried to re-install MS Edge browser.

None of actions mentioned above did not help.

Session Id - 03693d05-ee16-4e0d-81e4-a5d992633e56

I've already viewed following threads :

Solved: Re: App Stopped Working, Refresh your Browser. - Power Platform Community (microsoft.com)

Solved: Re: Error "This app stopped working. Try refreshin... - Power Platform Community (microsoft.com)

and many more, none of possible solution given there helped.

Could you please assist me :)?

Thanks!

Categories:

Building Power Apps

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v-bofeng-msft on at

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Hi @Senjuu ,

Please consider check if the license has expired first .

If the problem still exists, I suggest you create a support ticket for professional assistance following the below procedure.

Get Help + Support - Power Platform | Microsoft Docs

Best Regards,

Bof

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Senjuu 12 on at

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Hello @v-bofeng-msft ,

Thanks for suggestion, what do you mean by license has expired? There's a license available for PowerApps on publisher account and E3 license available for user which is trying to connect to the license.

Which license should I check to verify expiration date :)?

Best regards,
Damian

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