Power Platform Community Forum Thread Details

Hi everyone,

I have a topic A used for a specific action : Create Order.

My bot asks the user some question to process the order and I want my user being able to ask question anytime during the ordering process.

If user ask for a question that's not recognized it use Narrative AI to answer from the document provided.

So it redirects the user from Topic A to Conversational Boosting topic (system topic).

Once Gen AI has answered, how can I manage to get the user back to initial steps he was in topic A, before asking a question.

Thanks.

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Calling actions from Copilot Studio