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Bot description remove fixed text

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Posted on by 29

Hello,

is there a way to remove the text "Create your own at aka.ms/pvaforteams" from a bot description when creating the bot through PowerVA and selecting Teams channel?

I'm not able to see the mentioned text in the description at all and it's confusing for this specific bot to have that.

Thank you!

Alessandro

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  • AlessandroLanna Profile Picture
    AlessandroLanna 29 on at
    Re: Bot description remove fixed text

    Hi @Expiscornovus ,

     

    Thank you again for your prompt response.

    I've tried to review the entire process and to dig a little bit more in this.

    Looking at the bot manifest, the description is fine:

    AlessandroLanna_0-1666363467785.png

     

    but then in Teams it's shown with the additional phrase.

    What I just noticed is that all of our powerVA chatbots have the same behavior, so I think this could be something wider that needs to be checked? Maybe could be related to the environment where the VA is deployed (it is the default one)


    Thanks!
    Alessandro

  • Expiscornovus Profile Picture
    Expiscornovus 31,118 on at
    Re: Bot description remove fixed text

    Hi @AlessandroLanna,

     

    When you update and publish it again it should have a new version. You might want to check the version of your Bot app in the about.

     

    Secondly, Microsoft Teams caches information so it could take a while before users see the changes. Users can refresh the browser or sign in and out of the Microsoft Teams desktop client to reflect changes immediately.

     

    Most of the publishing steps are also listed in this article. So, you might want to double check those?

    https://learn.microsoft.com/en-us/power-virtual-agents/teams/publication-add-bot-to-microsoft-teams-teams

     

  • AlessandroLanna Profile Picture
    AlessandroLanna 29 on at
    Re: Bot description remove fixed text

    Hi @Expiscornovus 

    Following your suggestion, I tried to change the description (added "- TEST" at the end of the line)

    AlessandroLanna_0-1666361436700.png

     

    But I still see the link at the end of the updated description in Teams:

    AlessandroLanna_1-1666361471169.png

    Is there any option / setting I can check for this statement maybe to be appended in the description?

    Thanks for your valuable support!

    Alessandro

  • Expiscornovus Profile Picture
    Expiscornovus 31,118 on at
    Re: Bot description remove fixed text

    Hi @AlessandroLanna,

     

    Did you republish it in PVA as a new version and also approved it again in Teams admin centre?

     

    When you click the Open Bot link after publishing, do you see the new long description?

     

    openbotlink.png

     

    Below is an example of an updated long description.

     

    updateddescription.png

  • AlessandroLanna Profile Picture
    AlessandroLanna 29 on at
    Re: Bot description remove fixed text

    Hi @Expiscornovus

     

    Thanks for you reply! I did indeed change the description:

    AlessandroLanna_0-1666269813696.png


    But then I see it again in the bot description in Teams, even if it's not supposed to be there - seems like it's been appended to the description:

    AlessandroLanna_1-1666269858520.png

     

     

    Thanks!
    Alessandro

  • Expiscornovus Profile Picture
    Expiscornovus 31,118 on at
    Re: Bot description remove fixed text

    Hi @AlessandroLanna,

     

    As far as I am aware that is coming from the long description field, which you should be able to edit.

     

    Within the Microsoft Teams Channel in the Bot go to Edit details.

     

    editdetails_teams.png

     

    There should be a long description in that side panel.

     

     

    longdescription_editdetails.png

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