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System Topic - Triggering Multiple Topics - All options labeled as "Untitled" except the "none of these" option

Posted on by 28

I haven't adjusted any of the variables for the respective system topic (Multiple topic match), and I imagined the system topic would default to naming any suspected match option in the multiple-choice question as the topic name. but this doesn't seem to be the case.  Any ideas what I'm missing here folks?

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  • illustrare Profile Picture
    illustrare 28 on at
    Re: System Topic - Triggering Multiple Topics - All options labeled as "Untitled" except the "none of these" option

    Thanks Henry, marked as solved!

  • Verified answer
    HenryJammes Profile Picture
    HenryJammes on at
    Re: System Topic - Triggering Multiple Topics - All options labeled as "Untitled" except the "none of these" option

    Hi @Sara9 , @illustrare , @Abdullah_Awad 

    The solution for this is available here: Solved: Re: When I am getting a Multiple Topics Matched sc... - Power Platform Community (microsoft.com)

    Basically, some of your topics don't have a Display name defined, and the default value when that's the case is Untitled.

  • Sara9 Profile Picture
    Sara9 36 on at
    Re: System Topic - Triggering Multiple Topics - All options labeled as "Untitled" except the "none of these" option

    Having this same issue! Hopefully someone can resolve. I would even prefer the chatbot to identify the content unrecognized than this, I can't find a way to turn Multiple Topics Matched off without an error. 

  • Abdullah_Awad Profile Picture
    Abdullah_Awad 4 on at
    Re: System Topic - Triggering Multiple Topics - All options labeled as "Untitled" except the "none of these" option

    i have the same issue,

    i named all the new topics i have added and yet when suggesting matched topics all show as "Untitled".

    any idea how to fix this?

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