- I'm working on a bot idea and totally stuck. Rn we are using the Office 365 premium and working inside teams (if it matters).
The idea is a bot that can look up consumer data (it's just a test, I know you need permissions to host it outside teams).
The idea is we have a dataverse table populated with the info but need a good direction to complete it.
The way I'm thinking is when the consumer asked for info to look their up their phone number they submitted to the bot.
This will look up the info on their data and see of they have one or two of our items (we only have two objects we sell). If it's two, ask "which one is it"
The issue is I can't for the life of me figure out how to do it. I can't figure out how to get a RowID, I looked it up and they don't show up as dynamic cotent. I can't use a bound option because dataverse wants a different service?
Any suggestions and steps to the right direction would help me a lot! Thanks