web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Copilot Studio
Answered

PVA in web lagging?

(0) ShareShare
ReportReport
Posted on by 80

Hi everyone,

 

I am using the PVA by CSS and open with Chrome. Recently when I was using the PVA through Chrome, I found that sometime I chose an option button of a question but the flow repeated the same question again and I need to choose the option button one more time to process to next node. It didn't seem like a network issue as all the response from PVA are quite fast. 

Any idea how to fix this? 

 

Thanks!

Categories:
I have the same question (0)
  • Verified answer
    CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @R_KW ,

     

    It's not a normal process.

    In that case, I recommend you to raise a ticket inside the Microsoft support team, they will be able to investigate it better and help you: https://powervirtualagents.microsoft.com/en-us/support

     

    In meantime, try to reply to your bot questions slowly, if you reply too quickly, maybe can fail.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Copilot Studio

#1
Valantis Profile Picture

Valantis 370

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 184 Super User 2026 Season 1

#3
chiaraalina Profile Picture

chiaraalina 57 Super User 2026 Season 1

Last 30 days Overall leaderboard