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I would like to call a chatbot from a Power Automate flow. Meaning I have a flow that sends emails, when an email is responded I would like the chatbot to contact the user and start the conversation. Is this possible?
Hi @jessar98 ,
Where are you using your chatbot?
Today, it is not possible to "trigger" the chatbot from Power Automate, but you can send the link to the user. When the user opens the link:
1. PVA for Web: you can have a custom code within your website to start a specific topic
2. PVA for Teams: you send the link that starts the PVA bot within the Teams Desktop app.
And how can I generate the link to the PVA on Teams?
@jessar98 ,
You can open your chatbot within Teams using the PVA Studio, Teams >> Apps >> PVA >> edit chatbot >> Publish >> Share with link.
Copy the link and add it into your Power Automate workflow, sending using an adaptive card with the Teams action or using an email notification.
Thank you so much!
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