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Hello,
I am create a technical support chat bot that will be used in Teams. Is there a way that if the users need to escalate while within a topic it will email a specific person. The goal is to have an individual in charge of a topic. So if there is a n escalation needed for topic 1 it will email person 1, topic 2 will email person 2.
Is this possible?
Hi @vegafl
this is certainly possible, you need to create a table variable with 2 columns (let's call it myRule):
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