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Community site session details

Session Id : XDsWivIRp6ZeKCk+40feMy
Copilot Studio - Bot Analytics
Answered

Few queries on PVA

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Posted on 13 Apr 2020 06:28:27 by 4
  1. Can I see if the user's queries have failed or if the bot has responded to all user queries? How can I see the failed utterances? How can I train the bot?
  2. Can I add multilingual capabilities? how?
  3. Can I add speech? how?
  4. How do I build on top of the bot PVA created? How to get the src code etc?
     
     
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  • JoeGill Profile Picture
    175 on 15 Apr 2020 at 09:38:20
    Re: Few queries on PVA

    Hi Ash,

     

    Apparently it is https://docs.microsoft.com/en-gb/power-virtual-agents/advanced-use-dispatcher

    I have not tried it myself so let us know how you get on if you try it

     

    Cheers

    Joe

  • ash_1994 Profile Picture
    4 on 15 Apr 2020 at 09:02:33
    Re: Few queries on PVA

    Thankyou for your time @JoeGill 

    Is it possible to connect an existing QnA and LUIS service to a new PVA we create? 

  • Verified answer
    JoeGill Profile Picture
    175 on 13 Apr 2020 at 09:32:40
    Re: Few queries on PVA

    Hi Ash,

     

    1. If you download your session information if can help you figure out if you need to add new trigger phrases , etc I did a post that might help https://joegill.com/fine-tune-your-virtual-agent-bot/

     

    2. No multi lingual support as yet - keep an eye on the roadmap for improvements https://docs.microsoft.com/en-us/power-platform-release-plan/2019wave2/power-virtual-agents/planned-features

     

    3. OOB voice support supposed to be be coming  https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave1/power-virtual-agents/enable-voice-interactions

     

    4. You cannot access the source for PVA however support for solutions is coming. You will be able to use solutions to move a BOT from one environment to another. You can use Bot Framework skill to extend PVA https://docs.microsoft.com/en-us/power-virtual-agents/advanced-use-skills

     

    hth

    Joe

     

     

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