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Session Id : IUzTNXvQ2e+n4dFg5xXBwu
Copilot Studio - General
Unanswered

Change the background image & size of the chat box

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Posted on 16 May 2023 08:04:16 by 7

Hi, 

two questions. 

 

1. How can I change the background image? (please see the blusih-green area where I put a red circle)

2. Is it possible to enlarge the width of the chat box? (It is narrow and long, but I want to make it wide & long for users) 

 

Thank you.

Best regards,

Bosun 

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  • fernandosilva Profile Picture
    Super User 2024 Season 1 on 19 May 2023 at 15:00:04
    Re: Change the background image & size of the chat box

    Hi @hoyumom ,

     

    If you are using the html canvas, you can create your own css overwriting the standard PVA rules.

    See: https://learn.microsoft.com/en-us/power-virtual-agents/preview/customize-default-canvas

     

    Cheers,

    Fernando Silva

  • MattJimison Profile Picture
    577 Most Valuable Professional on 17 May 2023 at 00:43:16
    Re: Change the background image & size of the chat box

    This looks similar to the following post:
    https://powerusers.microsoft.com/t5/General/Can-we-change-the-resolution-of-the-Chatbot/m-p/2155787#M5472

     

    You'll find a link there on customizing the canvas (https://learn.microsoft.com/en-us/power-virtual-agents/preview/customize-default-canvas) and I mention in a comment that outside of a custom website or app channel, you're going to be limited by the actual channel on what control you have to change the look and feel.

     

    Cheers,
    Matt


    Find this post helpful? Please mark it as the solution and/or provide kudos so that it will help others in the future.

    Cheers,
    Matt

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