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powerapp screen getting partially black

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Posted on by Community Power Pla... Microsoft Employee

Hello,

I have created a basic powerapp from a sharepoint list,did few formating changes. Now while running i'm facing an issue on android phones, the screen gets partially black, if i try to create a new entry.

The issue is related to keyboard, when some text is typed and afterwards i select a toggle button the screen turns into partially black from the bottom and trimmed from the top, so i cannot see the save and other buttons, and after this i have to close it.

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Building Power Apps

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Community Power Pla... Microsoft Employee on at

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Hi,
It looks like this, i think screen is not refreshing properly after keyboard is displayed. if i open keyboard again by going to a textbox, the black portion at the bottom will disappear but will reappear again as well, once some toggle control is clicked.

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sarafankit Microsoft Employee on at

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Hi @Anonymous - Yes we aware of this black screen issue and are actively investigating it. To help us debug better, can you please provide us the session id from your Android player? Once you are on the PowerApps apps list, click on the hanburger/three horizontal lines on the top left of the screen and then you should find Session details under Diagnostics in the menu.

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Community Power Pla... Microsoft Employee on at

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Hello @sarafankit,

Thanks for replying,

This is the session ID: 19ca12ea-bbfa-16fb-34bc-40047fa115b6

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Community Power Pla... Microsoft Employee on at

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Hi @sarafankit,

Is there a workaround to avoid this issue?

Thanks.
Waheed

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miglisic Microsoft Employee on at

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We are not aware of a workaround at this time, but are working to get a fix rolled out ASAP. Will keep you posted.

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JesusOrtega 7 on at

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Hi,

I have already created a fairly complex app and, testing it on Android, found the same bug (session id: 97f04652-149f-4a76-1bc9-264925082f6e).

I confirm that the problem comes when I hide the keyboard: the screen remains higher, almost the bottom half of the screen remains black and the controls at the top cannot be reached.

I suppose a workaround would be to place all screens controls in the top half of the screen. Notice I said all, not only those that use the keyboard. This can really be a pain, since I have some forms with several fields.

I have to deliver this app in two weeks. Please, do not drop down this issue!

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sarafankit Microsoft Employee on at

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Yes, we are actively working on releasing a fix asap.

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Marando 9 on at

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This issue has made a functioning application unusable! I get the same behavior when I rollback the version to last week. Session ID: a022991d-b8c5-3b9e-2348-589f70085197

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Toasteroven 131 on at

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Same issue with me. I am presenting it on monday so i really hope you guys have a fix out by then.

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Toasteroven 131 on at

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Any updates on the eta of the fix? or is there anything I can do on my end to fix it?

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