Power apps iOS

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Posted on by anthonyanies

I cannot access my power apps through power apps for iOS. It shows none of my apps. I’m signed in correctly.

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Building Power Apps

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CU-18081211-6 9,270 Moderator on at

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1. Try to clear cache and then log off / log on ...
or
2. Try to select all apps on app filter.

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anthonyanies 6 on at

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Hi!

I did both, it reads “You don’t have any apps yet. I am able to open in a browser only.

Here are some other things I looked into on the desktop version:

Plans: Power Apps for Office 365 for Government

These are subscriptions on my account:

Office 365 GCC G3
Microsoft Bookings
Information Protection for Office 365 - Standard
Insights by MyAnalytics for Government
Power Apps for Office 365 for Government
Power Automate for Office 365 for Government
Stream for Office 365 for Government (E3)
Microsoft Forms for Government (Plan E3)
Office 365 Planner for Government
Microsoft Teams for Government
Azure Rights Management
The latest desktop version of Office
Skype for Business Online (Plan 2) for Government
Office for the web (Government)
SharePoint Plan 2G
Exchange Plan 2G

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WarrenBelz 153,030 Most Valuable Professional on at

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Hi @anthonyanies ,

May not be the answer, but delete the app from the device, reboot and reinstall it.

There is no reason a user properly logged on cannot see their apps on a mobile device if they can access them in a browser - we use a large number of iPads and have never had any issues. I assume you have looked at "All Apps".

Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up.

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anthonyanies 6 on at

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Hi, thanks for the suggestion, but no luck—still no apps to be found at all. I also downloaded the app on another device (iPhone) and got the same result.

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WarrenBelz 153,030 Most Valuable Professional on at

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@anthonyanies ,

I suggest you lodge a Support Ticket with Microsoft - this behavior is not as expected - it is definitely the same account on both devices and the PC? Do you have an Android device to test it on?

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anthonyanies 6 on at

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Hi I have tried all suggested but no luck. I tried to open the app in iOS, then play from a web browser, it started to open then this message appeared:

The application 'c6dea07c-5a5a-4ce0-ace6-d31bbc17bff8' could not be found in the tenant '22d5c2cf-ce3e-443d-9a7f-dfcc0231f73f'.

please help!

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WarrenBelz 153,030 Most Valuable Professional on at

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@anthonyanies ,

This is definitely a Support ticket issue with Microsoft - have you lodged one yet?

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Cary Microsoft Employee on at

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@anthonyanies Have you configured your mobile device to connect to the correct endpoint? I see that you are a GCC user (government user) The mobile app player by default is set to connect to the enterprise endpoint (commercial customers)
Here are the instructions on setting the endpoint to GCC

https://docs.microsoft.com/en-us/power-platform/admin/powerapps-us-government#configure-mobile-clients

I hope this helps.

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MT-31011018-0 2 on at

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Hi everyone,

I recently encountered an issue where a Power App disappeared from the iOS Power Apps app. After some troubleshooting, I found a solution that worked for me.
In the iOS app, when you press your account icon, there is an option to show Non-production apps, which is turned off by default as of now instead of showing by default (for some Microsoft reasoning) in the most recent version of Power Apps for iOS (version 3.25013.12). Enabling this option made the app visible again.

I hope this helps anyone facing a similar issue!

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