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Copilot Studio - General
Unanswered

How to change the Chatbots name?

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Posted on by 2

How do I change tha chatbot's name? I try edit the name but no 'Save' button available and it show the below error message

adrianlee_0-1678412324238.png

 

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  • samurai_boy Profile Picture
    9 on at
    Re: How to change the Chatbots name?

    @ILikePowerApps 

    >did you manage to resolve this?

    →No. I can not resolve this error yet.

     

  • ILikePowerApps Profile Picture
    Microsoft Employee on at
    Re: How to change the Chatbots name?

    Hi,

    did you manage to resolve this?

    I have been getting exact error i see in your screenshot. That's probably the cause.
    In my own case, I want to delete the chatbot but no option or button to do so. I have successfully published several times, still issue persist.

  • samurai_boy Profile Picture
    9 on at
    Re: How to change the Chatbots name?

    Hi @Priyadharshini1 ,

    I experience same error now.

     

    1) May be your bot is not published

    →I published my bot, but there was no effect.

     

    2) If you're not seeing a "Save" button or are encountering an error message when you try to save the changes, it's possible that there's an issue with the platform or your account settings.

    →I could change my bot name until not so long ago.  Since then, I do not change the platform or account settings.

     

    Do you come up with  other possible causes?

     

     

  • samurai_boy Profile Picture
    9 on at
    Re: How to change the Chatbots name?

    @adrianlee 

     

    Did you resolve this problem?
    If yes, please tell me how what you did to resoleve this problem.

  • Priyadharshini1 Profile Picture
    30 on at
    Re: How to change the Chatbots name?

    hi @adrianlee this error may be because of two reasons:
    1) May be your bot is not published
    2) If you're not seeing a "Save" button or are encountering an error message when you try to save the changes, it's possible that there's an issue with the platform or your account settings.

  • samurai_boy Profile Picture
    9 on at
    Re: How to change the Chatbots name?

    I experience same error in Japan, and can not change my Bot name. It seems the internal system error in Microsoft.

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