Unanswered

How to change the Chatbots name?

(1) Share

Report

Posted on by adrianlee

How do I change tha chatbot's name? I try edit the name but no 'Save' button available and it show the below error message

Categories:

General topics

I have the same question (0)

All responses (6)

Answers (0)

samurai_boy 9 on at

Like (0)

Report

I experience same error in Japan, and can not change my Bot name. It seems the internal system error in Microsoft.

Was this reply helpful? Yes No
Priyadharshini1 30 on at

Like (1)

Report

hi @adrianlee this error may be because of two reasons:
1) May be your bot is not published
2) If you're not seeing a "Save" button or are encountering an error message when you try to save the changes, it's possible that there's an issue with the platform or your account settings.

Was this reply helpful? Yes No
samurai_boy 9 on at

Like (0)

Report

@adrianlee

Did you resolve this problem?
If yes, please tell me how what you did to resoleve this problem.

Was this reply helpful? Yes No
samurai_boy 9 on at

Like (0)

Report

Hi @Priyadharshini1 ,
I experience same error now.

1) May be your bot is not published
→I published my bot, but there was no effect.

2) If you're not seeing a "Save" button or are encountering an error message when you try to save the changes, it's possible that there's an issue with the platform or your account settings.
→I could change my bot name until not so long ago. Since then, I do not change the platform or account settings.

Do you come up with other possible causes?

Was this reply helpful? Yes No
ILikePowerApps Microsoft Employee on at

Like (0)

Report

Hi,
did you manage to resolve this?
I have been getting exact error i see in your screenshot. That's probably the cause.
In my own case, I want to delete the chatbot but no option or button to do so. I have successfully published several times, still issue persist.

Was this reply helpful? Yes No
samurai_boy 9 on at

Like (0)

Report

@ILikePowerApps
>did you manage to resolve this?
→No. I can not resolve this error yet.

Was this reply helpful? Yes No