Why question is not auto passed to next level?

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Posted on by parvchana

I created a chatbot, to keep it simple, here is what it is:

1- starting point an entity with 4 choices (let's say 4 options, Cars, Aeroplane, Train)

2- based on a choice, it gives a description of the selection and then asks another option from an entity with choices

3- choices manufacturer, model, etc

4- and based on the above choices, it provides a message

here is my question:

let's say if my first question to a bot is "manufacturer of Cars, it works great and goes to point 4, which is fine, passed cars and manufacturer.

but if I ask the same question, it ask me select the choice from step #1, it doesn't pass it automatically to step 4

what I'm missing here.

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CU22081450-0 Most Valuable Professional on at

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Re: Why question is not auto passed to next level?

Hi @parvchana ,

Like we talked in a call, follow below the solution to the problem:

https://powervirtualagents.microsoft.com/en-us/blog/make-your-power-virtual-agents-bot-start-the-conversation-using-a-custom-canvas/
I showed the new feature that Microsoft announced that bot can start the conversation with the user (proactive), because if the users receive the options and after send "blog power apps" the chatbot understands the option selected and the next question.
This solution resolves the @parvchana problem.

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Please, click on the "Accept as Solution" button.
Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/
parvchana 37 on at

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Re: Why question is not auto passed to next level?

@renatoromao Yes agreed. once it is resolved, we will put the resolution here so that others can take advantage. I always do that in PBI community 🙂
CU22081450-0 Most Valuable Professional on at

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Re: Why question is not auto passed to next level?

Thanks for your message and to participate with us in the Webinar, thanks so much! 🙂
Nice job in the PBI Community!

Yes, I will send a private message to you and after we send how to fix this issue here to help more users.

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Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/
parvchana 37 on at

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Re: Why question is not auto passed to next level?

@renatoromao Hey do you think you can assist with this?
parvchana 37 on at

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Re: Why question is not auto passed to next level?

@renatoromao I will, but if you are open, we can have quick zoom sharing as well, and if that makes thing fast. I'm in Pacific Time zone and pretty open. Appreciate you help and it was nice to meet you virtually on webinar today , and congrats for the great presentation.

PS - I'm Power BI super user and pretty active in that community. FYI. In case you ever need assistance with Power BI 😉
CU22081450-0 Most Valuable Professional on at

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Re: Why question is not auto passed to next level?

Hi @parvchana ,

Can you take some pictures of your chatbot?

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If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.
Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/