Answered

Copilot - Servicenow Connector Error: ConnectorRequestFailure

(1) Share

Report

Posted on by BenMadine

Hi,

I am using the Plugin Actions for Servicenow however when trying to use the 'ServicenNow - Get Knowledges Articles' plugin I am constantly getting the error:

The connector ‘ServiceNow’ returned an HTTP error with code 400. Error code: ConnectorRequestFailure.

Does anyone know how to resolve this issue? I have added a default value for query input: 'password'. But I am also not sure if this is needed or if it would just pick up the query from the users initial input?

Any help is appreciated. Thanks

Categories:

General

image.png

All responses (2)

Answers (1)

er91262 15 on at

Like (0)

Report

Copilot - Servicenow Connector Error: ConnectorRequestFailure

@peterswimm - where exactly you install the servicenow kb?

@BenMadine - how did you resolve this error? any info is appreciated.
Verified answer

peterswimm Moderator on at

Like (2)

Report
Re: Copilot - Servicenow Connector Error: ConnectorRequestFailure

Did you install the service now kb? This is not installed by default in most instances.

Click on plugins and search for KNOWLEDGE API or SN_KM_API