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I am creating a bot using power virtual agent.
I have some doubts it'll be great if you can help me out. Thanks in advance 🙂
Good question! I can speak to both questions but hopefully someone else can chime in as well.
1. You can change the value of a global variable within another topic, however, I believe the only way to do this is by using the ask a question node. Therefor, your global variable will be set to the users response. I do wish developers had the option to set the value of any variable within a topic but to this date I haven't seen that functionality anywhere.
2. This seems to be more of a subjective question but as I have experience working with a few conversational chatbots, I'll offer my opinion. What I can tell so far is that the NLP used within PVA may be a bit behind some of the rest of the field (IPSofts Amelia for example). I might be wrong but I think Microsoft entered the game a little later than other vendors. That being said, Microsoft is good at making fast improvements and I think down the road the NLP will improve.
I hope that helps!
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