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Power Platform Community / Forums / Power Apps / Azure Synapse Link - S...
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Azure Synapse Link - Synchronization Stopped

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Hey Everyone:

We have setup Azure Synapse Link for Dataverse into a Synapse Workspace.  It was working just fine for several months and then we noticed several of the entities just stopped Syncing.  We had a similar issue happen before and we were able to just unlink and relink it and everything worked, but this is a UAT environment and just unlinking/deleting/relinking isn't something we can do in prod once it's live. 
Interestingly enough, when I went to refresh the screenshot, I saw that one entity had an Error noted but this is the first sign of anything being an error, everything just seems to have stopped syncing. At some point yesterday nothing else synced any more even though there are definitely entities and some of them like Account havent' synced for over a week despite us getting quite a few records added there.

Bill_Ryan33149_0-1680895058921.png

The error message on account doesn't seem to provide anything useful.  Any idea what we could check or verify? Or do we have to just unlink and relink everything?

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  • EricRegnier Profile Picture
    8,720 Most Valuable Professional on at

    Hi @Bill_Ryan33149,

    Yeah the error messages are quite limited unfortunately. Often it's due to authentication, so I had to re-authenticate. The way I do it is I temporarely add a new table to the same link, then remove it... The best bet though to get more info is to submit a Microsoft Support Ticket at:  https://admin.powerplatform.microsoft.com/support
    Hope this helps!

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