Power Platform Community Forum Thread Details

Hello,

I'm searching for answer if there is a easy way to integrate PVA chatbot with Google chat. By integrating I mean use Google chat as channel. Anyone had possibility of such integration with API etc. and can share best practice of how to do it?

Categories:

Publish & channel management

Hi @Damian2,

There is no native integration between PVA and Google chat.

Google chat also isn't a native Azure Service Bot channel.

While not easy, I don't think it's impossible if you have Azure Bot Service and developer expertise.

Useful resources:

Add your PVA bot to Azure Bot Service channels: Add a chatbot to Azure Bot Service channels - Power Virtual Agents | Microsoft Learn
Create a custom channel adapter for Google chat in Azure Bot Service: Additional channels in Bot Framework SDK - Bot Service | Microsoft Learn
There are a couple of samples available here for Google: microsoft/botframework-sdk: Bot Framework provides the most comprehensive experience for building conversation applications. (github.com)

Henry

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PVA and Google chat integration

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