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Power Platform Community / Forums / Power Apps / Timeline Emails and Ou...
Power Apps
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Timeline Emails and Outlook

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Posted on by 4
Hi - Within the Power Apps is the Timeline to send emails. This works well and the emails sent reflect in my Outlook App on my Mac. However, when there is a response on the email, it appears in Outlook but not on the Timeline view. How do I get the emails to synchronise to the Timeline?
 
 
I have the same question (0)
  • Mark Nanneman Profile Picture
    991 Moderator on at
    What kind of entity are you sending the emails from?  Are you on a Contact record?

    In your Outlook app do you see a "Tracked to dynamics" tag on the email?
  • LA-13111220-0 Profile Picture
    4 on at
    Hi Mark. The table is standard and I do not get the tag "Tracked to Dynamics" on the outgoing or incoming email

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