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Problem getting started with Power Virtual Agents

Posted on by 14

We are keen to try Power Virtual Agents but can't get started.

 

Tried to access the free trial at: https://learn.microsoft.com/en-us/power-virtual-agents/sign-up-individual

 

But repeatedly got: 

Screenshot 2022-12-19 at 12.02.35.png

followed by my email address.

 

I am registered for Azure access with this address.

 

Frustrating since this looks like the best route for our conversational AI project.

 

Any help will be greatly appreciated.

 

Dave

 

 

 

  • Zeeshan_20 Profile Picture
    Zeeshan_20 2 on at
    Re: Problem getting started with Power Virtual Agents

    Hi Henry i have been trying to access copilot studio but i keep getting the same error stating my organization does not allow this? How can i rectify this as i need copilot for my project. 

    Zeeshan_20_0-1712071908980.png

     

  • Verified answer
    HenryJammes Profile Picture
    HenryJammes on at
    Re: Problem getting started with Power Virtual Agents

    Great to read you're unblocked - don't forget to disable automatic renewal to avoid being charged for the M365 trial.
    Also feel free to mark my post as solution to close this thread, thank you!

  • DaveSimplifire Profile Picture
    DaveSimplifire 14 on at
    Re: Problem getting started with Power Virtual Agents

    This did the trick, Henry. We are up and running.

     

    Thanks for your assistance!

  • DaveSimplifire Profile Picture
    DaveSimplifire 14 on at
    Re: Problem getting started with Power Virtual Agents

    Thanks, Henry. I'll give this a try.

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Problem getting started with Power Virtual Agents

    I'm trying to check if there are prerequisites to have a work or school account that is tied to an Azure Active Directory tenant.

     

    In the meantime, you may be able to achieve the same by first setting up a Microsoft 365 for business trial Microsoft 365 Business Standard, 1 Month free, Microsoft 365. This would require to create a new Azure tenant domain (e.g. @DOMAIN.onmicrosoft.com), but I believe that the newly created email@DOMAIN.onmicrosoft.com would then allow you to add a trial of Power Virtual Agents.

     

     

  • DaveSimplifire Profile Picture
    DaveSimplifire 14 on at
    Re: Problem getting started with Power Virtual Agents

    I think not, Henry. We use Azure for hosting a Laravel/PHP site and a MySQL database.

     

    I did, however, just manage to register for Microsoft Power Apps. Thsi seemed to work fine creating an app but, sadly, when I selected Chatbot | Create from the menu it took me to a "Welcome to Power Virtual Agents" screen with a "Start Free Trial" button which took me to "Contract your admin to sign up for Power Virtual Agents". But I see no option to sign up for Power Virtual Agents when I log into the Azure dashboard.

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Problem getting started with Power Virtual Agents

    Do you already have any other Microsoft 365, Dynamics 365 or Power Platform SaaS products associated with your email address? Is your email tied to an Azure Active Directory tenant identity?

  • DaveSimplifire Profile Picture
    DaveSimplifire 14 on at
    Re: Problem getting started with Power Virtual Agents

    Thanks, Henry, for the swift reply.

     
    We are not Government connected in any way. We are based in Switzerland and have our SaaS application hosted on Azure.
     
    I have been using my Azure Simplifire login and also tried setting up a new account with a different business email. Got the same result both times. Also tried it on a separate laptop - always the same.
     
    Dave
  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Problem getting started with Power Virtual Agents

    Hi @DaveSimplifire,

    Are you in the regular commercial cloud or an US Government cloud?

    I've seen users hitting similar error messages on different products because they were GCC / GCC High customers.

    If that's the case for you, can you try with one of the URLs outlined here: Understand the US Government plans available - Power Virtual Agents | Microsoft Learn? I'm assuming you'll be prompted to start a trial from there too.

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