Help Desk AssignedTo field

(0) Share

Report

Posted on by JerryH

431

On the Power Apps Help Desk template.

There seems to be an issue with my AssignedTo.

On the Sharepoint - this field is set up to be a person.

When i play the app and type a name, it does not automatically pick up any names.

Sharepoint is obviously also not updating.

Thank you

Categories:

Building Power Apps

I have the same question (0)

All responses (9)

Answers (1)

KrishnaV 5,023 on at

Like (0)

Report

Hi @JerryH ,

Please ensure that your list name is the same as the name in Power Apps. Could you share the screenshot of the list schema to help you better?

I hope this resolved your issue if you see any challenge/need further help please let me know I am always happy to do it for my community.

Regards,
Krishna
If this post helps you give a 👍 and if it solved your issue consider Accept it as the solution to help the other members find it more.

Was this reply helpful? Yes No
JerryH 431 on at

Like (0)

Report

Thank you - please see below.

Was this reply helpful? Yes No
KrishnaV 5,023 on at

Like (0)

Report
Hi @JerryH ,

Just to change the formula with that column name replace the formula as:
IsBlank(AssignedTo.Selected.DisplayName)
Ensure that it is added to the Datacard also.

I hope this resolved your issue if you see any challenge/need further help please let me know I am always happy to do it for my community.

Regards,
Krishna
If this post helps you give a 👍 and if it solved your issue consider Accept it as the solution to help the other members find it more.

Was this reply helpful? Yes No
JerryH 431 on at

Like (0)

Report
Thank you, can you show me where i must insert ?
IsBlank(AssignedTo.Selected.DisplayName)

Was this reply helpful? Yes No
KrishnaV 5,023 on at

Like (0)

Report

Replace the errored area in the formula.

I hope this resolved your issue if you see any challenge/need further help please let me know I am always happy to do it for my community.

Regards,
Krishna
If this post helps you give a 👍 and if it solved your issue consider Accept it as the solution to help the other members find it more.

Was this reply helpful? Yes No
JerryH 431 on at

Like (0)

Report

Hi.
1. The below is a DropDown.
Should this not be a TextInput because we are writing name of person we are Assigning job too?

Was this reply helpful? Yes No
Verified answer

KrishnaV 5,023 on at

Like (1)

Report

Hi @JerryH ,

It is both actually, you are absolutely good to type the user name and it will show there or you can select from the dropdown.

I hope this resolved your issue if you see any challenge/need further help please let me know I am always happy to do it for my community.

Regards,
Krishna
If this post helps you give a 👍 and if it solved your issue consider Accept it as the solution to help the other members find it more.

Was this reply helpful? Yes No
dbatllevz 9 on at

Like (0)

Report

Dear @KrishnaV

I am having a similar issue. I cannot write or select anything from the box. If I assign an user from Sharepoint it appears in the app, but I cannot assign it directly from the app, seems blocked

Furthermore, I do not understand the formula in the datacard, why is related to the selected value in the "Status" datacard? (notice that I renamed my list to 'Ticketing tool')

Could you please help me to solve this?

not working.JPG

from sharepoint.JPG

code.JPG

Was this reply helpful? Yes No
AnilkumarM 5 on at

Like (0)

Report

Hi @KrishnaV, in the app edit -> Got EditTicketFormAssignedToValue-> IsSearchable-> by default its "false" , change this to "True".

Thats it and it worked for me we can start searching the mail ids.

Hope this will help . anil@bluearcus.com

Was this reply helpful? Yes No