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Power Platform Community / Forums / Copilot Studio / Unable to Enable "Opti...
Copilot Studio
Suggested Answer

Unable to Enable "Optimize for Voice" in Copilot Studio

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Posted on by QD-27110707-0 6

Dear Support Team,

I am encountering an issue where the "Optimize for Voice" button in my Copilot account is not getting enabled. 

I need this feature to create a chatbot with text-to-speech (TTS) capabilities.

Could you please guide me on the following:

  1. The requirements or prerequisites to enable this feature.
  2. Steps to troubleshoot or activate the "Optimize for Voice" option.
  3. Any permissions or configurations I need to check in my account.

Thank you for your support.

Screenshot: 

Categories:
General topics
Screenshot 2024-1...
I have the same question (1)
  • Artur Stepniak Profile Picture
    Artur Stepniak 1,539 Super User 2025 Season 2 on at
    Hello,
     
    have you tried to recreate the agent via Voice template? See here: https://learn.microsoft.com/en-us/microsoft-copilot-studio/voice-build-from-template.
     
    In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.
     
    Best regards,
     
    Artur Stepniak
  • Suggested answer
    QD-27110707-0 Profile Picture
    QD-27110707-0 6 on at
    Hi Artur Stepniak, 
    I'm not getting the Voice template in the Copilot Studio Home Page. If possible please guide me how I can view the Voice template ?

    Screenshot:
  • Suggested answer
    Artur Stepniak Profile Picture
    Artur Stepniak 1,539 Super User 2025 Season 2 on at
    Hello,
     
    you'd need to click "See more" button to the right. :-) You should see the template there.
     
    In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.
     
    Best regards,
     
    Artur Stepniak
  • Suggested answer
    QD-27110707-0 Profile Picture
    QD-27110707-0 6 on at
    I tried "See more" option but still Voice template option is not available. Screenshot is given below for your reference:

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