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How can we use the dynamics global email template from Power Automate Flows?

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Posted on 21 Jul 2021 13:02:32 by SurajTripathi

Hello All,

I created a global email template in dynamics CRM and I want to execute a global email template from Power Automate flow.

The global template having dynamic text (custom entity attributes). I created power automate flow and used Unbound action-->(Sent Template) to execute the email template.

The flow was executed successfully, but the dynamic text value is coming as blank in the email. Please check my flow image below:

Using dynamics CRM workflow the Global Email template is working fine. The dynamics text is coming correctly for entity email templates with the same flow.

Can anyone suggest how we can resolve this issue?

Thanks & Regards,

Suraj

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Gus 136 on 22 Oct 2022 at 20:03:59

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Re: How can we use the dynamics global email template from Power Automate Flows?

Bump - need to use Dynamics email template for sending emails - the hoops to do dynamic content is a little much.

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wikap.dk 11 on 10 Oct 2022 at 08:51:12

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Re: How can we use the dynamics global email template from Power Automate Flows?

Dear Mr. Suraj
Have you found a solution for this, since I'm facing same problem (trying to convert old workflows to new Power App flows and sending using the unbound action).
I would appreciate answer, since I'm working on customer project and are stuck :):(
Thanks in advance!

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Community Power Pla... on 18 Nov 2021 at 09:24:22

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Re: How can we use the dynamics global email template from Power Automate Flows?

Hi Have you found solution for this?

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