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Power Platform Community / Forums / Copilot Studio / Power Virtual Agents E...
Copilot Studio
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Power Virtual Agents Email Channel Integration

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Hi,

I need steps to enable and configure Email Channel with bot in Power Virtual Agents and to test with PVA bot.

Thanks in advance!!

I have the same question (0)
  • Jameslew_MSFT Profile Picture
    on at

    Hi @hemajm - I don't have a specific example for using the Email channel with a PVA Bot, but there is a general pattern you can use for Azure Bot Service channels with PVA documented here: Add a chatbot to Azure Bot Service channels - Power Virtual Agents | Microsoft Learn

     

    The email channel can be a bit unique as depending on your use it can be a bit difficult to get formatting working just the way you want, deal with message subjects, etc.

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