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An error in the topic. code: 3000

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Posted on by Michal_Bainka

While editing a bot I was adding the conditions to evaluate the data coming from the component including a flow. Based on that I was creating different messages/questions. Some of the conditions had the same actions so I was adding multiple nods into one message component. After I saved the topic I got an information about an unexpected error. Anyone encountered similar situation and knows how to access the topic again or get rid of an error? In the first picture you can see recreated situation. I cannot delete the topic as this one is a system topic.

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CleberM on at

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@Michal_Bainka , thanks for reporting this.
Were you trying to edit a system topic? If so, which one was it?
Error 3000 us an unexpected error (more here).

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Michal_Bainka 8 on at

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Hi @CleberM. Indeed, it was a system topic: "Greeting".

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CleberM on at

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@Michal_Bainka is this something you can easily reproduce in a new bot? We'd like to take a closer look.

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Michal_Bainka 8 on at

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Hello @CleberM ,
yes I recreated it already in a new bot, but the error does not occur.

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