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Getting issue with calling API for directlinetoken

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Posted on by Vicky001

API : https://powerva.microsoft.com/api/botmanagement/v1/directline/directlinetoken?botId=525a5cab-abac-4294-ba69-888b02&tenantId=b0b120fd-1701-4d59-9e7d-9cd

Response :

{
 "ErrorCode": 4103,
 "ErrorMessage": "ItemWithIdNotFound",
 "DiagnosticsMessage": null,
 "ErrorInfo": null
}

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mboninco Microsoft Employee on at

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Hi @Vicky001

In the link you posted, it appears that the TenantId is truncated. When I replace the TenantId with what I believe to be the full TenantId and with a BotId I see associated with the Tenant in the logs, the API call returns.

-- Mike Bonincontri

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Vicky001 6 on at

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I tried with full tenantId and BotId, But for security purposes, I am removing some characters from the ID.

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GnanavelBala 10 on at

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Hi, I am also facing same issue. Is any one help me about this?

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GnanavelBala 10 on at

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Hi Sir, I tried pass right TenantId & BotId. But I am facing same issue.

const styleOptions = {
// Add styleOptions to customize web chat canvas
hideUploadButton: false
};
// Add your BOT ID below
var BOT_ID = "MyBOTID";
var Tenant_ID = "MyTenantID "
var theURL = "https://powerva.microsoft.com/api/botmanagement/v1/directline/directlinetoken?botId=" + BOT_ID + "&tenantId=" + Tenant_ID;

fetch(theURL)
.then(response => response.json())
.then(conversationInfo => {
window.WebChat.renderWebChat(
{
directLine: window.WebChat.createDirectLine({
token: conversationInfo.token,
}),
styleOptions
},
document.getElementById('webchat')
);
})
.catch(err => console.error("An error occurred: " + err));

Error:
{ "ErrorCode": 4103, "ErrorMessage": "ItemWithIdNotFound", "DiagnosticsMessage": null, "ErrorInfo": null }

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GnanavelBala 10 on at

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Hi, needs to have query string parameters to assign values to some bot variables. Is it possible?. If anybody have idea, please help me and guide me. Thanks.

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nikviz 242 on at

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Hi @GnanavelBala

For me the Bot id is the one highlighted in green.

And in the code you need to type the bot id in this below format.
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

If I dont use this format, i get the same error as you.

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HenryJammes Microsoft Employee on at

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Quick question, why don't you use the token endpoint URL available in PVA to generate the token?
I.e. this one:

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GnanavelBala 10 on at

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Yes. I used token endpoint and able to connect. Now I am trying to pass query parameter to bot variable. Is any one tried this?

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GnanavelBala 10 on at

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Hi Friends, I needs to have query string parameters to assign values to some bot variables. Is it possible?. If anybody have idea, please help me and guide me. Thanks.

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Vicky001 6 on at

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Once I load my chabot using token endpoint URL, the start conversation topic is not working.
And this one my bot topic.

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