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Power Platform Community / Forums / Power Apps / Canvas App - Very slow...
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Canvas App - Very slow to load SharePoint Online List data in last few days

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Posted on by 14
Hi everyone
 
Want to seek some advice on 2 of my Canvas apps built which have been running smoothly until last couple of days (one for years and one for several months already).
 
The canvas apps are primarily connecting to multiple SharePoint Online lists, which the main records tables would contain about 6000 rows of records. We have used the [Collection of collections] (collecting every 2000 rows in the list) so that all rows can be loaded in the canvas app.
 
These have been running without any issue and the canvas app usually takes on average, about 10~15 seconds to complete all the loading. However, in last 2 to 3 days, the loading time required has significantly increased to somewhere between 70 - 100 seconds.
 
On doing the monitoring, it revealed that the longest running getRows took about 143,115ms to collect and receive 2000 rows of records.
 
There were no changes made to the columns of the SharePoint Online List nor the Canvas app itself. Only a few rows added over the last couple of days hence unlikely due to number of rows.
 
Want to ask anyone has experience this issue recently?
 
Thank you.
 
Cheers
Kit Li
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I have the same question (0)
  • Daniel Bocklandt Profile Picture
    5,099 Super User 2025 Season 2 on at
    Hey Kit Li, 
     
    I just talked to a few other users. 
    We all experience that Power apps and Microsoft applicationts are a bit slow and unstable those last few days. 
     
    I think the only thing that you can do is contact support and wait on them to resolve the issue. 
     
    Hope this helped you if it did consider accepting it as solution, so others can find it as well. 
    If it helped in any other way or form consider givig it a like so we can keep supporting eachother. 
     
  • CA1105 Profile Picture
    545 Super User 2025 Season 2 on at
    Are you using Power Automate flow to fecthing records/filling collections?
  • Verified answer
    mmbr1606 Profile Picture
    14,605 Super User 2025 Season 2 on at
    hey
     
    i think there is a general problem right now with PP/Microsoft products.
     
    a flow of mine who worked normal for days, does things i did not tell him to do now. and i have changed nothing in power automate.
     
    maybe we just have to wait
  • CU23090734-0 Profile Picture
    14 on at
    @CA1105
     
    Thanks for the reply. Not really, collections are just created from filtering a created ID column for every 2000 records from within the app with a timer to run automatically OnTimeEnd.
  • AMV Profile Picture
    21 on at
    Having same problem with some of the apps and strangely not all of them. Also seems to be problem for last few days. 
    Would like to know what could be causing it. 
  • OG-25090503-0 Profile Picture
    5 on at
    Same problem with our org right now. Few other lists works fine, but other list are excruciatingly taking too long load in powerapps.
  • EP-25090858-0 Profile Picture
    5 on at
    Also having the same issue, started this week with taking a long time to load. No previous issues when using last week and no amendments made to the app.  
    Hoping there is a solution soon. 
  • mersancanonigo Profile Picture
    7 on at
    We are experienced this also. Hope Microsoft can fix the issue right away.
  • Wee Teck Profile Picture
    45 on at
    The status update from Microsoft.

    Sep 26, 2024, 3:57 AM GMT+8

    We've determined that a recently implemented code change designed to adjust the way that information is fetched from SharePoint Online is causing impact. We're validating the efficacy of a fix to correct this code change and we'll provide a timeline for the deployment as one becomes available.

    Next update by:

    Friday, September 27, 2024 at 4:00 AM GMT+8
  • AMV Profile Picture
    21 on at
    Finally it seems to be working as normal today. 

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