web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Canvas App - Very slow...
Power Apps
Answered

Canvas App - Very slow to load SharePoint Online List data in last few days

(5) ShareShare
ReportReport
Posted on by 14
Hi everyone
 
Want to seek some advice on 2 of my Canvas apps built which have been running smoothly until last couple of days (one for years and one for several months already).
 
The canvas apps are primarily connecting to multiple SharePoint Online lists, which the main records tables would contain about 6000 rows of records. We have used the [Collection of collections] (collecting every 2000 rows in the list) so that all rows can be loaded in the canvas app.
 
These have been running without any issue and the canvas app usually takes on average, about 10~15 seconds to complete all the loading. However, in last 2 to 3 days, the loading time required has significantly increased to somewhere between 70 - 100 seconds.
 
On doing the monitoring, it revealed that the longest running getRows took about 143,115ms to collect and receive 2000 rows of records.
 
There were no changes made to the columns of the SharePoint Online List nor the Canvas app itself. Only a few rows added over the last couple of days hence unlikely due to number of rows.
 
Want to ask anyone has experience this issue recently?
 
Thank you.
 
Cheers
Kit Li
Categories:
I have the same question (0)
  • Daniel Bocklandt Profile Picture
    5,151 Super User 2026 Season 1 on at
    Hey Kit Li, 
     
    I just talked to a few other users. 
    We all experience that Power apps and Microsoft applicationts are a bit slow and unstable those last few days. 
     
    I think the only thing that you can do is contact support and wait on them to resolve the issue. 
     
    Hope this helped you if it did consider accepting it as solution, so others can find it as well. 
    If it helped in any other way or form consider givig it a like so we can keep supporting eachother. 
     
  • CA1105 Profile Picture
    545 Moderator on at
    Are you using Power Automate flow to fecthing records/filling collections?
  • Verified answer
    mmbr1606 Profile Picture
    14,615 Super User 2026 Season 1 on at
    hey
     
    i think there is a general problem right now with PP/Microsoft products.
     
    a flow of mine who worked normal for days, does things i did not tell him to do now. and i have changed nothing in power automate.
     
    maybe we just have to wait
  • CU23090734-0 Profile Picture
    14 on at
    @CA1105
     
    Thanks for the reply. Not really, collections are just created from filtering a created ID column for every 2000 records from within the app with a timer to run automatically OnTimeEnd.
  • AMV Profile Picture
    21 on at
    Having same problem with some of the apps and strangely not all of them. Also seems to be problem for last few days. 
    Would like to know what could be causing it. 
  • OG-25090503-0 Profile Picture
    5 on at
    Same problem with our org right now. Few other lists works fine, but other list are excruciatingly taking too long load in powerapps.
  • EP-25090858-0 Profile Picture
    5 on at
    Also having the same issue, started this week with taking a long time to load. No previous issues when using last week and no amendments made to the app.  
    Hoping there is a solution soon. 
  • mersancanonigo Profile Picture
    7 on at
    We are experienced this also. Hope Microsoft can fix the issue right away.
  • Wee Teck Profile Picture
    45 on at
    The status update from Microsoft.

    Sep 26, 2024, 3:57 AM GMT+8

    We've determined that a recently implemented code change designed to adjust the way that information is fetched from SharePoint Online is causing impact. We're validating the efficacy of a fix to correct this code change and we'll provide a timeline for the deployment as one becomes available.

    Next update by:

    Friday, September 27, 2024 at 4:00 AM GMT+8
  • AMV Profile Picture
    21 on at
    Finally it seems to be working as normal today. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 482 Most Valuable Professional

#2
11manish Profile Picture

11manish 459

#3
Haque Profile Picture

Haque 331

Last 30 days Overall leaderboard