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Session Id : Jq97eG0hcEy4oU37S0cwA7
Power Apps - Microsoft Dataverse
Answered

How to download an email out of CRM?

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Posted on 31 Jul 2022 23:18:59 by 41

Hey team: is there anyway to download an email out of crm? for example, this is a table that has the timeline component - in there you can see an email. I want to be able to export this email to my pc - any way to do this?

 

nz1_0-1659309444534.png 

 

  • Oms Profile Picture
    41 on 02 Aug 2022 at 09:48:58
    Re: How to download an email out of CRM?

    Thanks heaps - thats an option 

  • Verified answer
    v-xiaochen-msft Profile Picture
    on 02 Aug 2022 at 08:55:33
    Re: How to download an email out of CRM?

    Hi @nz1 ,

     

    Maybe you can try to use MDA to call flow to export mail. Then you could try to use 'file system' connector and gateway to download this file on your PC.

     

    Sample:

    //This example works for downloading emails you've already sent

    vxiaochenmsft_0-1659430367559.png

    vxiaochenmsft_1-1659430396642.png

    vxiaochenmsft_2-1659430410137.png

    vxiaochenmsft_3-1659430441971.png

    vxiaochenmsft_4-1659430456923.png

     

    Then you could call the flow in the mail form command bar.

    vxiaochenmsft_5-1659430499265.png

    Hope it helps you.

     

    Best Regards,

    Wearsky

  • Mira Ghaly Profile Picture
    11,409 Super User 2025 Season 1 on 01 Aug 2022 at 09:47:27
    Re: How to download an email out of CRM?

    @nz1 

    It is not possible to save the email directly as .eml but if you want to extract the email contents like body , attachments,sender and receiver you can do so using the GetRowByID and you can save the details in a sharepoint list for example, I know this is not what you are after but this is an alternative to trying to save the email as a whole.

     

  • Ram Prakash Profile Picture
    5,166 Super User 2025 Season 1 on 01 Aug 2022 at 05:28:50
    Re: How to download an email out of CRM?

    Hi @nz1 

     

    As per OOB Behavior, it is not possible.

     

    Please mark as Answer if it is helpful and provide Kudos


    Subscribe : https://www.youtube.com/channel/UCnGNN3hdlKBOr6PXotskNLA
    Follow me on Twitter : @rampprakashd
    Blog : https://microsoftcrmtechie.blogspot.com

     

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