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Environment shows exceeded storage and no storage is assigned

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Posted on by psneathen

I just received an email that said we were over our limit for storage and when I went into Power Platform Admin Center, and went to Resources / Capacity, it shows that one of my environments is using 3 GB in total and has no storage allocated. I believe this environment is a newer SharePoint site I established about a year ago and staff are using a list library within it which gets regular use, and has a flow setup to automate emails when a list entry is made. I'm just curious as to why there is no storage allocated. In fact under the 'Storage capacity' section it shows 0 MB for everything. In response to this, I did find that my site storage limits were 'manual', but failed to check what they were set to for this site, prior to changing this setting to 'Automatic'. My question is, do you think changing the SharePoint site storage limit to 'Automatic' will resolve this issue?

Also, it may be of interest that we are doing the exact same thing for my primary SharePoint site with another list library, and yet this does not show any storage used for this environment under Power Platform. So I'm curious as to why one environment would be requiring storage when there is none assigned and the other environment shows no storage assigned but does not appear to be using any storage within Power Platform. It may also be of interest that we are a public library and are working with a free educational Office 365 A1 plan and have not purchased any licensing beyond what is provided with the A1 plan.

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Jcook 7,781 Most Valuable Professional on at

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Hello @psneathen

With Microsoft new capacity limits, everything is Power Platform uses Dataverse for the storage needs.
For example, creating a new Environment uses minimum 1GB of storage.
https://learn.microsoft.com/en-us/power-platform/admin/capacity-storage?WT.mc_id=DX-MVP-5004029

https://learn.microsoft.com/en-us/power-platform/admin/whats-new-storage?WT.mc_id=DX-MVP-5004029#what-happens-when-my-organization-exceeds-storage-entitlements

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psneathen 10 on at

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Any idea why I would have 0 storage assigned to the environment, per my explanation in my original posted question?

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Jcook 7,781 Most Valuable Professional on at

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@psneathen

Storage capacity is all depended on the license's your organization has. For example:
Storage capacity is pooled across your organization's tenant. An additional 50 MB for every per app license you have. A per user license gives you an additional 250 MB, and Dynamics 365 per user license gives you an additional 1GB.

Are you a Power Platform admin?
Its possible that your org has ran out of the capacity.

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psneathen 10 on at

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What type of licenses are you referring to? Right now I only have an A1 perpetual subscription and the same for power automate licensing. Is there other licensing that I need for this second environment? And why would my primary environment not have any storage assigned to it under Power Platform but my secondary environment would? I can't make heads or tails of this.

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Jcook 7,781 Most Valuable Professional on at

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Hi @psneathen

So inside the admin center, under Resources > Capacity.

In the Summary tab we can see the total Dataverse capacity for the tenant.
We can how much capacity we get from licenses, called Sources.
Here is an example:
The Org tenant default is based on the license your organization has bought, which in your case would be your A1.
(This capacity used inside the Default environment)

User licenses is based on all sorts of different licenses for example:

Additional Capacity is from Add-ons purchased separately.

So, you will need some capacity from Sources other than the Default Org Tenant to create other Environments.

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Thammelman 2 on at

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Hi Jcook, I work with the OP (psneathen) at the same organization and have some follow up questions.
As you can see from the screenshot above, not even our default Org tenant has any space allocated to it, but we have not gotten any notices that we are over our storage capacity. Why is this? I understand the default org is based on our A1 perpetual license, but I wouldn't expect it to show 0MB when its an active environment.
To resolve the issues we're having, can we migrate the environment that is having an issue to our default environment? This way we wouldn't potentially have to purchase additional storage. If we can do this, what's the best way to go about it?

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Jcook 7,781 Most Valuable Professional on at

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Hi @Thammelman

Not sure as to why your not getting any notices or email alerts.

As you can see from the screenshot above, not even our default Org tenant has any space allocated to it, but we have not gotten any notices that we are over our storage capacity. Why is this? I understand the default org is based on our A1 perpetual license, but I wouldn't expect it to show 0MB when its an active environment.
At this very moment you can be over capacity, Flows and apps would be heavily throttled if capacity is extreme.
What is your usage?

To resolve the issues we're having, can we migrate the environment that is having an issue to our default environment? This way we wouldn't potentially have to purchase additional storage. If we can do this, what's the best way to go about it?
You cannot migrate an environment. You can easily move solution components around within solutions.
Like flows, apps, etc.
Solutions Docs
1. Create solution
2. Export solution
3. Import solution into new environment

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psneathen 10 on at

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Hi @Jcook,

I am working with @Thammelman on this issue and we both work for the same organization.

We have received emails regarding our over-usage...but it is a bit strange that we did not start receiving over-usage emails until a year after I deployed the environment/SharePoint list library and associated automated flow that is causing the issue. I suspect it is because we are on a free educational A1 Office 365 perpetual subscription which only allows one environment/SharePoint site and when I created a new environment/SharePoint site it then started tracking storage with the idea that we did not have a subscription that allowed more than one environment/SharePoint site...what is referred to as the 'default environment' or 'default SharePoint site'. I suspect if we simply move the list library from the new environment to my default environment/SharePoint site and then blow away the new environment/SharePoint site, it will resolve the issue...at least that is what a number of articles on MS' website are telling me. Any chance you or someone has a good resource for performing this type of activity? I could even use recommendations on vendors that could assist us with this task. Thanks in advance.

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Jcook 7,781 Most Valuable Professional on at

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Hello @psneathen

If you want to delete the new environment and "migrate" the flow to the default environment. This is actually pretty simple.

First you want to create a solution. Solutions are like a folder that is used to manage ALM (Application Lifecycle Management).

Next you want to add the flow to the solution:
Learn how to create solution-aware flows - Power Automate | Microsoft Learn

Export solution:
https://learn.microsoft.com/en-us/power-automate/export-flow-solution?WT.mc_id=DX-MVP-5004029

Import solution into default environment:
https://learn.microsoft.com/en-us/power-automate/import-flow-solution?WT.mc_id=DX-MVP-5004029

If you also need the SharePoint site and list items migrated, you can use 3rd party tools or even Power Automate to migrate existing items over to the default one.

NOTE:: Dataverse is only for Power Platform. SharePoint is not in any way connected to Dataverse. So my theory might be you just need to delete the Power Platform environment.

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