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93A good morning
My account is on a higher lever then other user
I have 4 users : same level (team) en they sea each other cases (same security roles)
When I(I have a ligher level or team) make a case with an account that one of them made : then we all see the case
now I have a new user: same level (team) als the above for users (same security roles)
When I make a case with an account that one of the 4 users made: then they all see the case except the new user
When I make a case with an account the new user made : then the new user sees that case but not the other 4 users
I double checked the security roles and I don't find any anomolies
has anybody have a solution
Kindest regards
Koen Huys
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