Power Platform Community Forum Thread Details

Hello everyone,

I'm new to the Copilot Studio tool and still learning about all its features. I'm currently working on a chatbot that can only answer based on a provided database (no internet access or use of its own general knowledge). However, when asking it a question, the chatbot links its answer to the previous conversation history. This means that if I ask two related questions, it will use the context from the first one to answer the second.

Quick example:

If I ask about water consumption in the city and get a relevant answer (because it's covered in the uploaded file), and then follow up with a question about data security, the chatbot will give me a data security answer in the context of water consumption in the city—because there’s a small section in the documents mentioning it. So if the water consumption is being tracked by an "ABCWater" sensor, the chatbot will only give me data security answers related to the ABCWater sensor, not about data security in general.

Does anyone know how to disable chat memory so that each question is treated independently?

Thanks in advance,
Charles

Categories:

Building Copilot Studio chatbots in Microsoft Teams

hello yes,

first : copilot studio is not "chat GPT" , what you do is not what it s intented for, i think what you wana achieve is best with copilot chat (free for all M365 user) or copilot chat 365.

Second: copilot studio is a low code platform for agent. So you have a lot of option, you already found few.

- disable knowledge

- disable internet

Then : you use topics and at the ends of topics you could add action about "topcis" like closing, restarting conversation etc witch clean the memory :) BUT it's absolutly not intented to do this : in real world use it's intented to be an agent and memory is used to current conversation.

You could use inside the topics the action for restart (there is a topic dedicated for restarting) and in the dev you have a little circle icon to reset memory for better try.

You could disable advanced IA in setting and use classic mode too :)

Hope it solve and help, if it answer the matter, please check answer it's important :)