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Power Platform Community / Forums / Copilot Studio / URGENT - Copilot Studi...
Copilot Studio
Answered

URGENT - Copilot Studio doesn't load up

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Posted on by Muhammad S Anwer 28
I have been using Microsoft Copilot Studio for the past few weeks, and it had been working fine until today.
When opening the site, I am stuck with a constant loading screen.
I have tried different networks and all other sites load fine.
My coworker is able to access the site on his device.
I typically use Edge as my browser, and clearing cache+cookies did not help. Switching to Chrome also did not help.
Not sure what else I can try.
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I have the same question (0)
  • Mahesh Chintha Profile Picture
    Mahesh Chintha 158 on at
    Try below trouble shooting steps:
    - Access from different machine/laptop and network(on/off office VPN) to isolate the issue.
    - Check if there are any errors in developers tool -> Network to understand any calls blocked.
    - Try from your personal laptop with home Wifi if it is allowed over the internet.
    - Use an incognito mode and access
    - Check if you are able to access make.powerapps.com/make.powerautomate.com which are part of Power Platform

    It could be policies or issue with your machine/network as your coworker can access it.
     

    Please Accept as Solution if my reply answered your question. This will help others find solutions to similar questions. If you like my post and find it helpful, please consider giving it a Thumbs Up.


     
  • Suggested answer
    peterswimm Profile Picture
    peterswimm Microsoft Employee on at
    if none of the above help please open a support ticket
  • Verified answer
    Muhammad S Anwer Profile Picture
    Muhammad S Anwer 28 on at
    Couldn't figure out exactly what the issue was, but fully shutting down my PC, then waiting for a bit and booting it back up fixed it. Not sure what the underlying issue was.

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