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PVA calling Flow for MS Teams Adaptive Card keeps running & does not end

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Posted on by 23

Hi All,

 

I am pulling my hairs on this and don't see what am I missing. Any help?

My scenario is PVA -> MS Automate -> Adaptive Card with button (wait for response) -> Response back to PVA

 

While testing this, I have the following:

1. While trying the Agent through the web.powerva.microsoft.com -> The flow is working as expected and it sends a adaptive card to the test user (i.e. me on teams thick client) , waits for response, and once I click the button, it goes back to the PVA topic.

2. While trying the same flow through the sample webapp from powerva.com, it is working as expected. 

 

The issue is when the conversation is started with the bot from the MS teams thick client. If I am triggering the same topic from teams, then the automate flow is stuck and it does not exit. The adaptive card is shown and I click the button, on click of button, it shows that "your response is sent to the app" but then again the card is not updated and the adaptive card is shown over and over again and the flow does not move to the topic. I have to cancel the flow manually. 

Any thoughts on what I am missing? Below is the structure:

 

bikashb_0-1665412744292.png

bikashb_1-1665412875801.png

 

 

 

 

  • MartinPena Profile Picture
    MartinPena 4 on at
    Re: PVA calling Flow for MS Teams Adaptive Card keeps running & does not end

    I have the same issue...

     

    Microsoft should not put this one as an option if it doesnt work correctly....

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