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Session Id : Sk+EL8BHrxhHXgRZnMmzqF
Copilot Studio - Building Copilot Studio Chatbo...
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the app may not exist, or your organization may have disallowed you from using it

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Posted on 9 Jun 2021 11:29:26 by 4

Hi all, I hope someone can guide me to right direction...  I created my first PVA bot and publish to my test team. My understanding is that by publishing to the specific team,,,

  • Members in that specific team can find a bot by going to [Apps] and search and able to pin it on the left navigation.

My colleague who is a member of this Team which I add the bot cannot find it in Apps. Do I need to do any other action for the member to find the bot in the [Apps] ?

 

Another thing is that, I want to add easy access to the bot in the channel tab.  I understand it is not possible to add the bot in a Teams tab. .. so as a countermeasure,

I created a sharepoint page which is the site connected to the same team,

and create a button in the page, to direct them to the bot.

I got the URL for this button by going to [Publish the bot page] => [Share the bot]=> copy the link to the bot from top of the pop up page.

2021-06-09 13_25_44-New Message - Power Platform Community and 12 more pages - Work - Microsoft​ Edg.png

Then I tried the button, but I got an error message for the subject. "the app may not exist, or your organization may have disallowed you from using it"

Am I doing something wrong ?   I just do not want to pin the bot on the left navigation as I have already so many of them.

  • Umkkkka Profile Picture
    4 on 15 Dec 2021 at 07:21:23
    Re: the app may not exist, or your organization may have disallowed you from using it

    Hi! The problem is still relevant. Please help

  • Umkkkka Profile Picture
    4 on 15 Dec 2021 at 07:13:19
    Re: the app may not exist, or your organization may have disallowed you from using it

    Привет! Проблема до сих пор актуальна. Пожалуйста, помогите

    Umkkkka_0-1639552390497.png

     

  • gvvvinay Profile Picture
    24 on 02 Aug 2021 at 05:19:52
    Re: the app may not exist, or your organization may have disallowed you from using it

    Its possible to share this as a webapp but you should have a premium license. 

     

    But as you are an intern talk to your manager to ensure someone from your IT set this up as an organisation app so that it will be visible.

     

    Hope this helps. We should keep security in mind while doing these.

  • CathBautista Profile Picture
    4 on 02 Aug 2021 at 01:08:44
    Re: the app may not exist, or your organization may have disallowed you from using it

    Hi Sir, 

     

    I am an intern in a company, thus, my manager and I doesn't have the same organization in the email. Mine is from my university and hers is from the company. Now I have the same problem... my manager can't add the chatbot to her MS Teams.

    CathBautista_0-1627866506873.png

    How do I resolve this Sir? Thank you

  • arjaycabello Profile Picture
    20 on 22 Jul 2021 at 02:43:50
    Re: the app may not exist, or your organization may have disallowed you from using it

    I confirmed that my chat bot is working fine. Thanks for the quick support

  • nazukjain Profile Picture
    Microsoft Employee on 21 Jul 2021 at 21:27:49
    Re: the app may not exist, or your organization may have disallowed you from using it

    This issue has been resolved by the Microsoft Teams team as of 2:20 pm PST. Please let us know if this is still occurring for you. Apologies for any inconvenience. Thanks!

  • Lisajo Profile Picture
    13 on 21 Jul 2021 at 21:01:31
    Re: the app may not exist, or your organization may have disallowed you from using it

    I am having the same experience. I created a new chatbot to test to see if it would work and it does the same thing; same error.

  • Mt1983 Profile Picture
    22 on 21 Jul 2021 at 14:18:10
    Re: the app may not exist, or your organization may have disallowed you from using it

    Yeah, mine's doing the same, i wonder if there's a fault as the last few replies have all been in last 24-48 hours! 

     

  • gvvvinay Profile Picture
    24 on 20 Jul 2021 at 17:58:37
    Re: the app may not exist, or your organization may have disallowed you from using it

    Even i am receiving the same error, not able to resolve. Please help!!

  • IgnacioV Profile Picture
    131 on 20 Jul 2021 at 14:26:36
    Re: the app may not exist, or your organization may have disallowed you from using it

    I have the same problem, it started failing about two hours ago. 😥

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