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Power Platform Community / Forums / Copilot Studio - General / Sorry, the bot can't t...
Copilot Studio - General
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Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2003

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Posted on by Omkara 13

HI Team,

 

Whenever we're trying to get the user info , while greeting the PVA or BOT. we're getting the below error.

 

Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2003

 

we're following the below url : 

 

https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Community/Getting-User-Details-To-Use-In-Power-Virtual-Agents-In-Teams/ba-p/744934

 

Omkara_0-1623913889676.png

 

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General
  • Jcook Profile Picture
    Jcook 7,770 Most Valuable Professional on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2003

    @Omkara 

    In the run that failed. What are the outputs of your Get User Profile action, I’m guessing the outputs are empty. Meaning that Office365 cannot find a user in your tenant with tut display name.

     

    please let me know.

     

  • Omkara Profile Picture
    Omkara 13 on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2003

    Omkara_0-1623916422634.png

    expression is :    first(outputs('Search_for_users_(V2)')?['body/value'])?['UserPrincipalName']
  • Jcook Profile Picture
    Jcook 7,770 Most Valuable Professional on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2003

    @Omkara 

    Could you share a screenshot of your flow. What values are being passed into Power Automate?

  • Omkara Profile Picture
    Omkara 13 on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2003

    The 'inputs.parameters' of workflow operation 'Get_user_profile_(V2)' of type 'OpenApiConnection' is not valid. Error details: The resolved string values for the following parameters are invalid, they may not be null or empty: 'id'

  • Jcook Profile Picture
    Jcook 7,770 Most Valuable Professional on at
    Re: Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2003

    Hello @Omkara 

     

     Your flow is failing. Please navigate to the flow and see what the error is

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