Power Platform Community Forum Thread Details

Hello there,
Seeking help from experts in this space...

I am new to PVA Community. Please point me if already such discussion has happened and concluded the best way to pick. I have experience in building Bots using C# SDK and it was few years back. While I came back to build a bot for Business Process Automation now, I am seeing multiple options. Which is great, but at the same time confusing to pick from.

I spent some time on Bot Composer and PVAs, where I realized that it is simplifying lot of logic generation. But I am comfortable more on code than no-code., unless I get everything out of box.

I understand there are always pros & cons, but considering the following requirements which one (or combination) could be better choice:

Complex Business Processes, involving Multiple Dialogs (Topics?), Intents and Entities
Custom Logic, often dependent on External APIs
Workflows able to handle States
Switching from Dialogs and able to preserve previous Dialogs context
Conversational Chatting (Leveraging trained GPT like models)
Be able to respond back with Adaptive cards supporting Multiple channels.
Custom Adaptive cards building
Production Ready, easily scalable beyond few hundred of thousand users

Categories:

Topic creation & management