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Power Platform Community / Forums / Copilot Studio / Delay between chatbot ...
Copilot Studio
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Delay between chatbot messages

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Posted on by Microsoft Employee

Hi all, Just a question about delaying a message in the chatbot. I want the bot to give information then pause for 5 seconds before asking "have I answered your question?". I have tried to create the flow but am struggling to find a way to make it work even though I am sure it is straightforward. Can anyone help me out?

Thanks 

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  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Update: I have made the delay work but not for the question have I answered your question. No matter which side of the question I put the flow, it is always the following question which gets delayed. Does anyone have an explanation? 

    Thanks

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    hi yoo how did you do it?

  • nikviz Profile Picture
    242 on at

    You can use power automate and call the flow in PVA

    nikviz_0-1678983473070.png

     

    nikviz_1-1678983517987.png

     

  • lascough20 Profile Picture
    112 on at

    Hi @nikviz 

     

    I know this is an old post but it's exactly what I'm trying to achieve. I've copied your flow but there is no delay. Forgive me as I am a novice but should I be adding an input and output to the flow?

    Thanks in advance,

    Lee

  • nikviz Profile Picture
    242 on at

    @lascough20 
    You have to call the Delay, by a power automate flow. 
    Do as below. 

    Click on add node between two dialog boxes where you want to introduce the delay

    nikviz_0-1705924039546.png

    Click on Call an Action then click on create flow

    nikviz_1-1705924278502.png

     

    Search for delay Action

    nikviz_2-1705924364995.png

    Set the delay

    nikviz_3-1705924392303.png

     

    Rename the flow and Save

    nikviz_4-1705924516326.png

    Come back to your flow and add it to the flow

    nikviz_5-1705924622361.png

     

    Let me know if this helps.

  • lascough20 Profile Picture
    112 on at

    @nikviz 

    Yeah I've done that, I meant in the actual flow.

    However, I've since found out what is happening (although I don't know why).

    I'm using the Chatbot within Teams where the delay is not working. BUT when I try it within the PVA design program the delay works.

    Might be something I've got to live with.

  • lascough20 Profile Picture
    112 on at

    @nikviz 

    Actually now I've shut down, gone for lunch and returned it's working absolutely perfect. Just need more patience I guess.

    Thank you very much for your time.

  • nikviz Profile Picture
    242 on at

    It takes some time to reflect in teams.. 
    Usually, what i do, when i publish or update the bot is remove the bot from my teams chat and re enter.

  • lascough20 Profile Picture
    112 on at

    I'll remember that, thank you.

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