Dynamics 365 Sales Hub suddenly Not Visible Anymore for PowerApps Users

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Posted on by Thomas Fialek

Hi Community,

since the beginning of the month, PowerApps users are not able to see the "Sales Hub" model-driven app anymore. We didn't change anything regarding licenses or settings that's why we have the feeling it is something to do with changes that Microsoft introduced. Unfortunately, I am not able to find any information.

Users have the "PowerApps per app baseline license" assigned.

And we assigned app passes to the dynamics 365 instance.

The Sales Hub has also a security role assigned that is used by these users. They only see the following two apps:

Does someone know why the Sales Hub is suddenly not visible for users anymore?

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ChrisPiasecki 6,389 Most Valuable Professional on at

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Re: Dynamics 365 Sales Hub suddenly Not Visible Anymore for PowerApps Users

Hi @Tomeczek,

Eventually all apps will move to the Office Apps page. Check if they show up there.

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